Connection breaks on ipad

qDslrDashbord error reports
Benobiwahn
Posts: 14
Joined: 10 Jan 2017, 07:21

Connection breaks on ipad

Post by Benobiwahn »

Hi Zoltan,

It's me again. Since it's working now I got to play around with it a little and I'm loving the app so far!! I've got it for Android on my phone and the IOS version for my ipad mini.
Now, when I'm playing around changing camera settings through qdslr dashboard on the ipad, or when I'm shooting an image sequence by using the lrtimelapse function, the camera randomly closes live view (mirror down) and qdslr dashboard goes back to the start screen as if it would loose connection to the camera.

Do you have an idea what could be causing it?
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Connection breaks on ipad

Post by hubaiz »

What DSLR do you use?
How do you connect (camera wireless, MR3040 wireless)?
Benobiwahn
Posts: 14
Joined: 10 Jan 2017, 07:21

Re: Connection breaks on ipad

Post by Benobiwahn »

I use an EOS 60D and connect it via USB cable to a mr3020
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Connection breaks on ipad

Post by hubaiz »

Is your wireless connection stable? Check that your iOS device does not switch to a wireless connection that has internet access.
Benobiwahn
Posts: 14
Joined: 10 Jan 2017, 07:21

Re: Connection breaks on ipad

Post by Benobiwahn »

Sorry for getting back so late. I was super busy at work the last days. Thanks for your continuous replies!!

I don't see why the ipad should switch to another connection. It doesn't have a simcard inside and even Bluetooth is switched off. I had the same problem with my my android phone, it runs on oxygen OS. On the Android phone I also got the simcard disabled while being connected through the WiFi of a Mr3020 with my eos60d

Thanks in advance.!
Benobiwahn
Posts: 14
Joined: 10 Jan 2017, 07:21

Re: Connection breaks on ipad

Post by Benobiwahn »

Hi Zoltan,

Ive tried it again. This time with an EOS 600D, Mr3020, Oneplus 3T (oxygen OS 3.5.4).

Qdslrdashboard connects to the camera. I see the live view and after a couple of seconds it looses the connection.

These are the last lines of the log:

ep 8 15:48:22 OpenWrt user.info sysinit: setting up led USB
Sep 8 15:48:22 OpenWrt user.info sysinit: setting up led WLAN
Sep 8 15:48:22 OpenWrt user.info sysinit: setting up led LAN
Sep 8 15:48:22 OpenWrt user.info sysinit: start
Sep 8 15:48:22 OpenWrt user.info sysinit: Saving PID 927 to /var/run/ddserver.pid
Sep 8 15:48:22 OpenWrt user.info sysinit: Ok
Sep 8 15:48:23 OpenWrt user.info syslog: DslrDashboardServer starting
Sep 8 15:48:23 OpenWrt user.info syslog: Starting socket server on port 4757
Sep 8 15:48:23 OpenWrt user.info syslog: Awaiting client connection
Sep 8 15:48:23 OpenWrt user.info syslog: Starting UDP listener
Sep 8 15:48:23 OpenWrt user.info syslog: join multicast group: 224.1.2.3
Sep 8 15:48:23 OpenWrt user.err syslog: error in joining multicast group -1
Sep 8 15:48:30 OpenWrt daemon.info hostapd: wlan0: STA c0:ee:fb:e2:79:7e IEEE 802.11: authenticated
Sep 8 15:48:30 OpenWrt daemon.info hostapd: wlan0: STA c0:ee:fb:e2:79:7e IEEE 802.11: associated (aid 1)
Sep 8 15:48:30 OpenWrt daemon.info hostapd: wlan0: STA c0:ee:fb:e2:79:7e WPA: pairwise key handshake completed (RSN)
Sep 8 15:48:34 OpenWrt daemon.info dnsmasq-dhcp[911]: DHCPDISCOVER(br-lan) c0:ee:fb:e2:79:7e
Sep 8 15:48:34 OpenWrt daemon.info dnsmasq-dhcp[911]: DHCPOFFER(br-lan) 192.168.1.192 c0:ee:fb:e2:79:7e
Sep 8 15:48:34 OpenWrt daemon.info dnsmasq-dhcp[911]: DHCPDISCOVER(br-lan) c0:ee:fb:e2:79:7e
Sep 8 15:48:34 OpenWrt daemon.info dnsmasq-dhcp[911]: DHCPOFFER(br-lan) 192.168.1.192 c0:ee:fb:e2:79:7e
Sep 8 15:48:34 OpenWrt daemon.info dnsmasq-dhcp[911]: DHCPREQUEST(br-lan) 192.168.1.192 c0:ee:fb:e2:79:7e
Sep 8 15:48:34 OpenWrt daemon.info dnsmasq-dhcp[911]: DHCPACK(br-lan) 192.168.1.192 c0:ee:fb:e2:79:7e android-8c890460739ab4f4
Sep 8 15:48:57 OpenWrt kern.info kernel: [ 65.720000] usb 1-1: new high-speed USB device number 2 using ehci-platform
Sep 8 15:49:11 OpenWrt user.info syslog: Incoming client connection
Sep 8 15:49:11 OpenWrt user.info syslog: Awaiting client connection
Sep 8 15:49:11 OpenWrt user.info syslog: USB Devices in
Sep 8 15:49:11 OpenWrt user.info syslog: Number of possible configurations: 1 Device Class: 9 VendorID: 7531, ProductID: 2
Sep 8 15:49:11 OpenWrt user.info syslog: Number of alternate settings:
Sep 8 15:49:11 OpenWrt user.info syslog: Interface class: 9 Interface number: 0 Number of endpoints: 1
Sep 8 15:49:11 OpenWrt user.info syslog: Number of possible configurations: 1 Device Class: 0 VendorID: 1193, ProductID: 12824
Sep 8 15:49:11 OpenWrt user.info syslog: Number of alternate settings:
Sep 8 15:49:11 OpenWrt user.info syslog: Interface class: 6 Interface number: 0 Number of endpoints: 3
Sep 8 15:49:11 OpenWrt user.info syslog: Found USB imaging device, get vendor and product
Sep 8 15:49:11 OpenWrt user.info syslog: Device Manufacturer: Canon Inc.
Sep 8 15:49:11 OpenWrt user.info syslog: Device Product: Canon Digital Camera
Sep 8 15:49:11 OpenWrt user.info syslog: Imaging USB devices found: 1
Sep 8 15:49:11 OpenWrt user.err syslog: Error reading total packet size: 0
Sep 8 15:49:11 OpenWrt user.err syslog: Stoping client
Sep 8 15:49:11 OpenWrt user.info syslog: Closing USB device
Sep 8 15:49:11 OpenWrt user.info syslog: Incoming client connection
Sep 8 15:49:11 OpenWrt user.info syslog: Awaiting client connection
Sep 8 15:49:11 OpenWrt user.info syslog: USB Devices in
Sep 8 15:49:11 OpenWrt user.info syslog: Checking device with vendorId: 04a9 and productId: 3218
Sep 8 15:49:11 OpenWrt user.info syslog: Checking device with vendorId: 04a9 and productId: 3218
Sep 8 15:49:11 OpenWrt user.info syslog: Trying to open device
Sep 8 15:49:11 OpenWrt user.info syslog: Number of possible configurations: 1 Device Class: 0 VendorID: 1193, ProductID: 12824
Sep 8 15:49:11 OpenWrt user.info syslog: Number of alternate settings:
Sep 8 15:49:11 OpenWrt user.info syslog: Interface class: 6 Interface number: 0 Number of endpoints: 3
Sep 8 15:49:11 OpenWrt user.info syslog: Found USB imaging device, get vendor and product
Sep 8 15:49:11 OpenWrt user.info syslog: Device open success
Sep 8 15:49:11 OpenWrt user.info syslog: USB device opened
Sep 8 15:49:11 OpenWrt user.info syslog: Read endpoint adress: 129
Sep 8 15:49:11 OpenWrt user.info syslog: Write endpoint adress: 2
Sep 8 15:49:11 OpenWrt user.info syslog: USB interface claimed
Sep 8 15:49:11 OpenWrt user.info syslog: vendor: 1193 product: 12824
Sep 8 15:49:11 OpenWrt user.info syslog: vendor: 43268 product: 6194
Sep 8 15:49:22 OpenWrt kern.info kernel: [ 90.390000] usb 1-1: USB disconnect, device number 2
Sep 8 15:49:22 OpenWrt user.err syslog: Error command packet USB bulk write: -4
Sep 8 15:49:22 OpenWrt user.err syslog: Stoping client
Sep 8 15:49:22 OpenWrt user.info syslog: Closing USB device
Sep 8 15:49:22 OpenWrt user.err syslog: Unable to release USB interface
Sep 8 15:49:22 OpenWrt kern.info kernel: [ 90.670000] usb 1-1: new high-speed USB device number 3 using ehci-platform
Sep 8 15:50:02 OpenWrt kern.info kernel: [ 130.360000] usb 1-1: USB disconnect, device number 3
Sep 8 15:50:02 OpenWrt kern.info kernel: [ 130.650000] usb 1-1: new high-speed USB device number 4 using ehci-platform
Sep 8 15:51:03 OpenWrt kern.info kernel: [ 191.110000] usb 1-1: USB disconnect, device number 4
Sep 8 15:51:03 OpenWrt kern.info kernel: [ 191.400000] usb 1-1: new high-speed USB device number 5 using ehci-platform
Benobiwahn
Posts: 14
Joined: 10 Jan 2017, 07:21

Re: Connection breaks on ipad

Post by Benobiwahn »

I also tried to connect my phone via a USB-c OTG cable to the camera but there won't be a connection neither.

I would appreciate you helping me, so much. Am gonna go on a trip to poland next week and would love the program to work!
GonzoG
Posts: 469
Joined: 24 Feb 2015, 08:52
Location: Poland

Re: Connection breaks on ipad

Post by GonzoG »

Log shows that your camera disconnects from router after 60 seconds.
It might be camera problem (hardware or some settings) or router problem.
If you can try connecting different DSLR.
Benobiwahn
Posts: 14
Joined: 10 Jan 2017, 07:21

Re: Connection breaks on ipad

Post by Benobiwahn »

I also tried the two following cameras: eos 600D as well as eos 80D. With the 80D there was no connection at all and the 600D disconnected directly after having a connection between app and camera for about not longer than 5 seconds I'd say.
GonzoG
Posts: 469
Joined: 24 Feb 2015, 08:52
Location: Poland

Re: Connection breaks on ipad

Post by GonzoG »

One more thing question - have you tried different USB cables ??
I've noticed that Canon DSLRs need cables with longer plugs.
Friend has 6D and only one of my cables worked with it. With others there was no connection at all.
Also had similar problems with my Nikons - on 2 of my cables router dropped connection with camera although those cables work perfectly with computer.

Last thing to do is to reflash qDD firmware on router.

If changing USB cable and reflashing firmware does nothing than it might be faulty router.
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