Ver 3.5.3 not connecting to my Canon 5D mk4

qDslrDashbord error reports
Post Reply
Chris Grady
Posts: 3
Joined: 15 Mar 2017, 12:47

Ver 3.5.3 not connecting to my Canon 5D mk4

Post by Chris Grady »

I've downloaded the new version 3.5.3 but it still will not connect to my Canon 5D mk4, wired or wireless.
Any idea's?
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Ver 3.5.3 not connecting to my Canon 5D mk4

Post by hubaiz »

On what device do you use it?
What did you try?
Chris Grady
Posts: 3
Joined: 15 Mar 2017, 12:47

Re: Ver 3.5.3 not connecting to my Canon 5D mk4

Post by Chris Grady »

On my PC running Windows 10.
With the USB cable connected the 'Connection info' just says 'Searching for USB devices' and nothing else happens.
While writing this I was trying it wirelessly after resetting and reloading everything and it has now connected. Should it still connect via USB though?
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Ver 3.5.3 not connecting to my Canon 5D mk4

Post by hubaiz »

Did you installed the WinUSB driver for it following the instructions: https://dslrdashboard.info/windows-inst ... sb-driver/
Chris Grady
Posts: 3
Joined: 15 Mar 2017, 12:47

Re: Ver 3.5.3 not connecting to my Canon 5D mk4

Post by Chris Grady »

Your a diamond. Thank you for your help. Everything seems to be good.
Post Reply