Ver 3.5.3 crashes in Windows

qDslrDashbord error reports
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meridian5310
Posts: 10
Joined: 16 Mar 2017, 19:14

Ver 3.5.3 crashes in Windows

Post by meridian5310 »

Downloaded 3.5.3 (qDslrDashboard_V3.5.3_Windows_x64), extracted .zip, tried to run executable; program crashed (qDslrDashboard.exe has stopped working, etc.)

I've attached files from %temp%, in case they help.
Attachments
WERF6AB.tmp.WERDataCollectionFailure.zip
(8.98 KiB) Downloaded 358 times
hubaiz
Site Admin
Posts: 2001
Joined: 27 Jan 2015, 18:58

Re: Ver 3.5.3 crashes in Windows

Post by hubaiz »

What error was display (the etc bit)?
meridian5310
Posts: 10
Joined: 16 Mar 2017, 19:14

Re: Ver 3.5.3 crashes in Windows

Post by meridian5310 »

Error message wasn't very specific; see attached screenshot.
Attachments
qDslrDashboard error.jpg
qDslrDashboard error.jpg (31.23 KiB) Viewed 8900 times
marleo
Posts: 1
Joined: 19 Mar 2017, 17:21

Re: Ver 3.5.3 crashes in Windows

Post by marleo »

I have same problem. I also tried to reinstall vcredist but is already installed on my PC to the version 14.0.23918.
hubaiz
Site Admin
Posts: 2001
Joined: 27 Jan 2015, 18:58

Re: Ver 3.5.3 crashes in Windows

Post by hubaiz »

Please extract this debug version into you qDslrDashboard folder: https://drive.google.com/file/d/0BxMZ8X ... sp=sharing
Start with the extracted executable (qDslrDashboard_debug.exe)
On each start it will create a qdd_<date_time>.log file in your Documents folder. Please send the log file to the support email.
bills_pix
Posts: 1
Joined: 19 Jul 2017, 00:53

Re: Ver 3.5.3 crashes in Windows

Post by bills_pix »

Same problem here on an i5 Lenovo laptop on Windows 10 64-bit. Reinstalled the VC files and restarted but still not working for me.
hubaiz
Site Admin
Posts: 2001
Joined: 27 Jan 2015, 18:58

Re: Ver 3.5.3 crashes in Windows

Post by hubaiz »

Try the alternative ANGLE with the libraries available here: https://drive.google.com/file/d/0BxMZ8X ... sp=sharing
There is a readme.txt with instructions how to use.
meridian5310
Posts: 10
Joined: 16 Mar 2017, 19:14

Re: Ver 3.5.3 crashes in Windows

Post by meridian5310 »

OK, I got qDslrDashboard working in Windows without a crash (so far at least).

However, I'm still having no success getting all functions to work (especially actually taking a photo) with my Nikon 1 V3. See my emails to you with subject line "Ver 3.5.3 crashes in Windows".
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