qDSLRD v3.5.6 crashes while connecting to camera
Posted: 21 Oct 2018, 07:41
Hello! I've used qDSLR Dashboard previously with success. However, I'm setting it up on a new laptop, and with v. 3.5.6 (both x64 and x86 versions) the program crashes after several seconds while attempting to connect to the camera. It seems to detect the camera, tries connecting over USB, and then........ *poof!* ...it's just gone.
My camera is a Canon 7D MKII. Laptop is a Lenovo P50 running Windows 10 and is up-to-date on Windows Updates.
I performed these steps:
Windows Event Viewer indicates the crash is due to a fault in Qt5Core.dll. Here's the text of the event:
Event 1000, Application Error
Faulting application name: qDslrDashboard.exe, version: 0.0.0.0, time stamp: 0x5a09756e
Faulting module name: Qt5Core.dll, version: 5.9.2.0, time stamp: 0x59d1d4c5
Exception code: 0xc0000005
Fault offset: 0x00196c73
Faulting process id: 0x3838
Faulting application start time: 0x01d4690db83f3171
Faulting application path: C:\Users\<USERNAME>\Downloads\qDslrDashboard_V3.5.5_Windows_x86\qDslrDashboard_V3.5.5_Windows_x86\qDslrDashboard.exe
Faulting module path: C:\Users\<USERNAME>\Downloads\qDslrDashboard_V3.5.5_Windows_x86\qDslrDashboard_V3.5.5_Windows_x86\Qt5Core.dll
Report Id: 0268da2b-e420-4edf-94d0-52245e2b60ca
Faulting package full name:
Faulting package-relative application ID:
Is this a bug? Or can anyone assist me with getting past this issue?
Thanks!
My camera is a Canon 7D MKII. Laptop is a Lenovo P50 running Windows 10 and is up-to-date on Windows Updates.
I performed these steps:
- I have unzipped all files together.
- Installed WinuSB with Zadig
- Installed Visual C++ 2015 Redistributable (which required me to remove the VC++ 2017 Redist first, then I reinstalled 2017 after the 2015 version was installed)
- Tried both 32-bit and 64-bit versions of qDLSRD
- Tried different USB cables.
Windows Event Viewer indicates the crash is due to a fault in Qt5Core.dll. Here's the text of the event:
Event 1000, Application Error
Faulting application name: qDslrDashboard.exe, version: 0.0.0.0, time stamp: 0x5a09756e
Faulting module name: Qt5Core.dll, version: 5.9.2.0, time stamp: 0x59d1d4c5
Exception code: 0xc0000005
Fault offset: 0x00196c73
Faulting process id: 0x3838
Faulting application start time: 0x01d4690db83f3171
Faulting application path: C:\Users\<USERNAME>\Downloads\qDslrDashboard_V3.5.5_Windows_x86\qDslrDashboard_V3.5.5_Windows_x86\qDslrDashboard.exe
Faulting module path: C:\Users\<USERNAME>\Downloads\qDslrDashboard_V3.5.5_Windows_x86\qDslrDashboard_V3.5.5_Windows_x86\Qt5Core.dll
Report Id: 0268da2b-e420-4edf-94d0-52245e2b60ca
Faulting package full name:
Faulting package-relative application ID:
Is this a bug? Or can anyone assist me with getting past this issue?
Thanks!