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Unable to connect to Nikon D850

Posted: 03 Jan 2020, 20:37
by audivision
Hello guys,
I`m having problems connecting my Nikon D850 camera to my Samsung Galaxy Tab S6 via USB. Every time I try to connect them, the program crashes.
Could the OTG-adapter be the issue? I tried with two different adapters but nothing has changed, the problem still occcurs eyery time I try to connect.
If you think that that could be the problem, I`d appreciate some recommendations for a new adapter!

I also attached an image of the error for better visualisation.

Thank you in advance,

Walter

Re: Unable to connect to Nikon D850

Posted: 03 Jan 2020, 21:18
by hubaiz
In qDslrDashboard settings disable the 'Use Android native USB access' option.

Re: Unable to connect to Nikon D850

Posted: 04 Jan 2020, 10:39
by audivision
Hello!

Thank you for your rersponse.
I tried what you told me but the program crashes even faster. Still the same error report as in the last picture I sent you.
Maybe any other solutions?

Thank you again,
Walter

Re: Unable to connect to Nikon D850

Posted: 05 Jan 2020, 08:27
by hubaiz
Can you try another USB OTG adapter?
How long is your USB cable? Do you use the one that you get with your camera?
Try to connect the camera without the SD card inserted.

Re: Unable to connect to Nikon D850

Posted: 05 Jan 2020, 17:12
by audivision
I have already tried two different OTG adapters. The first one was a "DIGITUS USB-C/USB-A" OTG Adapter (15 cm) and the other one was a "ednet. USB-C/USB-A" OTG Adapter (15 cm).
I use the original USB cable that comes with my camera.
Tried to connect without the SD card, still the same error as always.

Re: Unable to connect to Nikon D850

Posted: 06 Jan 2020, 10:19
by hubaiz
Please contact me with the support mail.