Black screen

qDslrDashbord error reports
Hayaain
Posts: 8
Joined: 23 Feb 2015, 13:53

Black screen

Post by Hayaain »

Just installed DD on a new Win 7/8.1 tablet. The app just displays the orange border on three sides of the screen and the remainder is black. Any suggestions?
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Black screen

Post by hubaiz »

Does the graphic driver support OpenGL 2.1 ?
Hayaain
Posts: 8
Joined: 23 Feb 2015, 13:53

Re: Black screen

Post by Hayaain »

How can I find this information?
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Black screen

Post by hubaiz »

With this utility you can find out:
http://www.ozone3d.net/gpu_caps_viewer/
Hayaain
Posts: 8
Joined: 23 Feb 2015, 13:53

Re: Black screen

Post by Hayaain »

Thanks for the hep.

The card is an Intel OpenGL 4.0 HD graphics with 178 ext
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Black screen

Post by hubaiz »

What you get on the OpenGL tab ?
Hayaain
Posts: 8
Joined: 23 Feb 2015, 13:53

Re: Black screen

Post by Hayaain »

The OpenGPL version is 4.0.0
Hayaain
Posts: 8
Joined: 23 Feb 2015, 13:53

Re: Black screen

Post by Hayaain »

I downloaded the latest version 0.2.7 and system now working. :>)
hubaiz
Site Admin
Posts: 2003
Joined: 27 Jan 2015, 18:58

Re: Black screen

Post by hubaiz »

Oh, glad it works. :)
alinus
Posts: 2
Joined: 30 Mar 2015, 19:29

Re: Black screen

Post by alinus »

Hello,

I'm a new user of this great tool and I've the same problem...
Even if I laucnh DD on Android or Windows 7 64 I always have a black display area. I see the side bars but noting "through" the lense.It's like the lense cover is on.
I can take picture and downoad it but I can't see what the remote DLSR shoots !
Windows OpenGL driver supports 4.x version.

Not sure this tool works with new D7200 ?
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