Page 1 of 1
Ver 3.5.3 not connecting to my Canon 5D mk4
Posted: 15 Mar 2017, 16:48
by Chris Grady
I've downloaded the new version 3.5.3 but it still will not connect to my Canon 5D mk4, wired or wireless.
Any idea's?
Re: Ver 3.5.3 not connecting to my Canon 5D mk4
Posted: 15 Mar 2017, 17:03
by hubaiz
On what device do you use it?
What did you try?
Re: Ver 3.5.3 not connecting to my Canon 5D mk4
Posted: 15 Mar 2017, 18:19
by Chris Grady
On my PC running Windows 10.
With the USB cable connected the 'Connection info' just says 'Searching for USB devices' and nothing else happens.
While writing this I was trying it wirelessly after resetting and reloading everything and it has now connected. Should it still connect via USB though?
Re: Ver 3.5.3 not connecting to my Canon 5D mk4
Posted: 15 Mar 2017, 18:30
by hubaiz
Did you installed the WinUSB driver for it following the instructions:
https://dslrdashboard.info/windows-inst ... sb-driver/
Re: Ver 3.5.3 not connecting to my Canon 5D mk4
Posted: 15 Mar 2017, 19:05
by Chris Grady
Your a diamond. Thank you for your help. Everything seems to be good.