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Issue Android 4.4.2 - software crashes

Posted: 23 Mar 2017, 21:17
by RCPHOTO
Hi, i have a Bq aquaris 5.7 with Android 4.4.2 and when i try to connect my nikon d750 through cable the APP crashes and shutsdown.

This mobile phone allows usb otg.

Do you know why is this happening? When i use Wi-Fi i have no problems. But in Wi-Fi mode Nikon d750 doesnt allow video recording.

Please some help.

Thanks,

Rui

Re: Issue Android 4.4.2 - software crashes

Posted: 24 Mar 2017, 06:54
by hubaiz
Check the qDslrDashboard 'Use Android native USB access' option. Try enabling/disabling it before you connect the camera.

Re: Issue Android 4.4.2 - software crashes

Posted: 24 Mar 2017, 10:41
by RCPHOTO
Hi,

it didn't work. When I connect the camera, the software stops and shuts down. I tried two options with usb option ON and OFF.

Any ideas?

Is it because Android 4.4.2 is too old?

Thankyou

Re: Issue Android 4.4.2 - software crashes

Posted: 24 Mar 2017, 11:31
by hubaiz
Android 4.4.2 should work. Can you just start qDslrDashboard without a connected camera?