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Crash with Sony A7lll

Posted: 19 Oct 2018, 19:50
by hajo
Hello,
bought the latest Samsung Galaxy Tab A 2018 and trying to use it with my fresh bought copy of qdslrdashboard.
I can connect my Sony A7lll to the app and it recognize my Camera but then it crashes.
No way to use it.

With my a6000 it is working fine.

Is there a way to find the problem? Log files?
I am new to android, long term iPad and iPhone user.

Kind regards

Re: Crash with Sony A7lll

Posted: 22 Dec 2018, 15:58
by blackice2999
Worked it on the first time of you start?
I had a similar problem with a Sony A7RIII and hubaiz is already debugging it.

Re: Crash with Sony A7lll

Posted: 23 Dec 2018, 16:33
by hubaiz
Yes, I'm trying to figure out the problem, unfortunately I can't reproduce it with the a6300, seams it is only a a7m3 and a7r3 problem.

Re: Crash with Sony A7lll

Posted: 09 Jan 2019, 17:01
by Joseph Kwok
Hi,

I also use Sony A7iii and experienced the same problem.
The app (iOS) can be used after download from App Store. But the app crash when I tried to connect A7iii at the second time. Then I need to remove the app and install it again to make it work only once. So I need to repeat this process until the bug fix.
Hope it can be solved shortly. Thanks!

Re: Crash with Sony A7lll

Posted: 09 Jan 2019, 20:49
by hajo
Sorry for my late reply.
Anyway, I got it solved by a youtube video.
In settings - apps - qdslrdashboard: i deleted data and cache and it is now working with my sony a7lll.

Kind regards

Re: Crash with Sony A7lll

Posted: 09 Jan 2019, 23:46
by Joseph Kwok
Hi hajo,

Do you mean “clear local thumbs” to delete data and cache for iPhone app?

Re: Crash with Sony A7lll

Posted: 10 Jan 2019, 09:25
by hubaiz
Joseph Kwok wrote: 09 Jan 2019, 23:46 Hi hajo,

Do you mean “clear local thumbs” to delete data and cache for iPhone app?
He was referring to an Android device.

Re: Crash with Sony A7lll

Posted: 28 Feb 2019, 08:06
by blackice2999
Hi Hubaiz,

this issue sounds exactly like the issue i reported to you over email in 12.2018.
You solved it for me by providing a debug version with a longer wait time after connect. See my mails from 08.02.2019 and 28.12.2019
It now works fine, but i need to work with debug version. I think this user here has the same problem with the timing.

regards
Dennis

Re: Crash with Sony A7lll

Posted: 28 Feb 2019, 11:58
by hubaiz
blackice2999 wrote: 28 Feb 2019, 08:06 Hi Hubaiz,

this issue sounds exactly like the issue i reported to you over email in 12.2018.
You solved it for me by providing a debug version with a longer wait time after connect. See my mails from 08.02.2019 and 28.12.2019
It now works fine, but i need to work with debug version. I think this user here has the same problem with the timing.

regards
Dennis
That was my thought to, I'm still working on a new version, hope soon I can release it.

Re: Crash with Sony A7lll

Posted: 04 Mar 2019, 16:09
by hensil
My friend has Sony a9 and a7r3 and he also had the same problem with both the cameras. the QDD would work for couple of time but after that it will continuously crash till the QDD is reinstalled. Then the same would happen.
As the Op suggested I asked him to clear the QDD data and cache in his android tab, that FIXED the problem.
Henry