Can't install Qdslrdashboard on win 7 x64

qDslrDashbord error reports
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bangtoyib
Posts: 4
Joined: 03 Jun 2020, 14:12

Can't install Qdslrdashboard on win 7 x64

Post by bangtoyib »

Hi...

I've just reinstalled my PC with windows 7 x64.
Try to install qdslr v3.5.9, bt it said "api-ms-win-core-winrt-l1-1-0.dll missing". try to fix it, but antother file seems missing too.

I've read another thread on this forum, and try to install v.3.6.0. but it still doesnt work.
"qdslrdashboard.exe has stooped working".
I've run the debug and attach the qdd file
Attachments
qdd_20200603211033.zip
(725 Bytes) Downloaded 222 times
hubaiz
Site Admin
Posts: 2001
Joined: 27 Jan 2015, 18:58

Re: Can't install Qdslrdashboard on win 7 x64

Post by hubaiz »

What error did you get?
Eventually try deleting the 'qtaudio_wasapi.dll' in the qDslrDashboard/audio folder
bangtoyib
Posts: 4
Joined: 03 Jun 2020, 14:12

Re: Can't install Qdslrdashboard on win 7 x64

Post by bangtoyib »

I attach the screenshot of error dialog box when installing.

I deleted the qtaudio_wasapi.dll file, qdslrdashboard can run
but it can't be used to capture images, it only says "capture in progress" (I attached the screenshot).

I use Sony A6000
Attachments
error capture qdslr.png
error capture qdslr.png (178.04 KiB) Viewed 4431 times
error install qdslr.png
error install qdslr.png (8.55 KiB) Viewed 4431 times
hubaiz
Site Admin
Posts: 2001
Joined: 27 Jan 2015, 18:58

Re: Can't install Qdslrdashboard on win 7 x64

Post by hubaiz »

What camera did you use?
bangtoyib
Posts: 4
Joined: 03 Jun 2020, 14:12

Re: Can't install Qdslrdashboard on win 7 x64

Post by bangtoyib »

I use sony a6000 camera
hubaiz
Site Admin
Posts: 2001
Joined: 27 Jan 2015, 18:58

Re: Can't install Qdslrdashboard on win 7 x64

Post by hubaiz »

As I understand it hangs during the capture?
Then run the debug exe, make a capture and send me the log file.
bangtoyib
Posts: 4
Joined: 03 Jun 2020, 14:12

Re: Can't install Qdslrdashboard on win 7 x64

Post by bangtoyib »

It's not hang, when i press the capture button, it only show the "capture in progress" with b/w liveview like the pict I attached for a few second.
after that turn into normal liveview, but it doesnt trigger the camera.

but if I press the shutter in camera, it send the file to computer.

here I attach the log file
Attachments
qdd_20200605155035.zip
(12.35 KiB) Downloaded 208 times
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