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New user: unable to connect to Canon 5D3 or 5D4

Posted: 23 Feb 2017, 23:01
by rsamco
Hello, I am a new qdslrdashboard user and have installed the newest versions of all software on my TP-Link TL-MR3040 (V2) and iOS devices (iPhone 6 & iPad Air 2). After very carefully configuring the TL-Link (at least 3 times; and reinstalling ddserver), I am still unable to communicate with either of my Canon bodies (a 5D mk III & a 5D mk IV). That is, I tap qdslrdashboard's WiFi-Canon icon and nothing happens (i.e., apparently no camera is found).

I am able to wirelessly connect to the TL-Link from a browser on both iOS devices and also from a Windows laptop, so it seems to me that the wifi is configured correctly and working. That is, I can log in and access OpenWrt at 192.168.1.1 in a browser.l

So my suspicions are that something is wrong on the camera side. But Canon's EOS Utility program (running on a Windows system) is able to connect to, and control, both cameras. Reikan's Focal 2 program is also able to connect to and control both camera bodies (again, through a direct USB connection). So the cameras, and their associated USB cables, check out OK.

I don't know where to go from here to further diagnose the problem. Anybody have any suggestions? TIA!

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 24 Feb 2017, 09:27
by hubaiz
For MR3040 (ddserver) connection you must use the 'Network' button (the first button from left on iOS)
The 'Canon wireless' button is used with Canon DSLR that have built in wireless.
The 5D Mk IV is not supported in the current version, will be in the upcoming one.

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 15 Mar 2017, 14:59
by rawshooter
So the new version is there, how do I connect with the 5D4? I have it in the same WLAN as the phone and my PC, EOS Utility can connect, QDSLR Log says: "Found Canon 5d, connecting...." and then "finished searching" but it doesn't seem to do anything further.

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 15 Mar 2017, 17:05
by hubaiz
On what device do you use? Be sure that EOS Utility is not connected or trying to connect to the camera as qDD will not be able to connect.

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 15 Mar 2017, 17:25
by rawshooter
Android sorry,EOS Utility is not active.

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 15 Mar 2017, 17:36
by hubaiz
Set the 5D Mk IV into mobile wireless mode.
Connect your Android device wireless with the 5D Mk IV wireless
Start qDslrDashboard and press the 'Canon wireless' button

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 15 Mar 2017, 17:44
by rawshooter
So no chance to have in it working in the other mode? I losses my internet connection if it connect with the camera directly.

Re: New user: unable to connect to Canon 5D3 or 5D4

Posted: 15 Mar 2017, 18:06
by hubaiz
It should work, at least it works with my 70D with my home network.
It could be that for some reason the query for the Camera is not propagated from your Android device.