Unable to connect to Nikon D850

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audivision
Posts: 3
Joined: 03 Jan 2020, 18:57

Unable to connect to Nikon D850

Post by audivision »

Hello guys,
I`m having problems connecting my Nikon D850 camera to my Samsung Galaxy Tab S6 via USB. Every time I try to connect them, the program crashes.
Could the OTG-adapter be the issue? I tried with two different adapters but nothing has changed, the problem still occcurs eyery time I try to connect.
If you think that that could be the problem, I`d appreciate some recommendations for a new adapter!

I also attached an image of the error for better visualisation.

Thank you in advance,

Walter
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hubaiz
Site Admin
Posts: 1827
Joined: 27 Jan 2015, 18:58

Re: Unable to connect to Nikon D850

Post by hubaiz »

In qDslrDashboard settings disable the 'Use Android native USB access' option.

audivision
Posts: 3
Joined: 03 Jan 2020, 18:57

Re: Unable to connect to Nikon D850

Post by audivision »

Hello!

Thank you for your rersponse.
I tried what you told me but the program crashes even faster. Still the same error report as in the last picture I sent you.
Maybe any other solutions?

Thank you again,
Walter

hubaiz
Site Admin
Posts: 1827
Joined: 27 Jan 2015, 18:58

Re: Unable to connect to Nikon D850

Post by hubaiz »

Can you try another USB OTG adapter?
How long is your USB cable? Do you use the one that you get with your camera?
Try to connect the camera without the SD card inserted.

audivision
Posts: 3
Joined: 03 Jan 2020, 18:57

Re: Unable to connect to Nikon D850

Post by audivision »

I have already tried two different OTG adapters. The first one was a "DIGITUS USB-C/USB-A" OTG Adapter (15 cm) and the other one was a "ednet. USB-C/USB-A" OTG Adapter (15 cm).
I use the original USB cable that comes with my camera.
Tried to connect without the SD card, still the same error as always.

hubaiz
Site Admin
Posts: 1827
Joined: 27 Jan 2015, 18:58

Re: Unable to connect to Nikon D850

Post by hubaiz »

Please contact me with the support mail.

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