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Can't install Qdslrdashboard on win 7 x64

Posted: 04 Jun 2020, 03:28
by bangtoyib
Hi...

I've just reinstalled my PC with windows 7 x64.
Try to install qdslr v3.5.9, bt it said "api-ms-win-core-winrt-l1-1-0.dll missing". try to fix it, but antother file seems missing too.

I've read another thread on this forum, and try to install v.3.6.0. but it still doesnt work.
"qdslrdashboard.exe has stooped working".
I've run the debug and attach the qdd file

Re: Can't install Qdslrdashboard on win 7 x64

Posted: 04 Jun 2020, 07:26
by hubaiz
What error did you get?
Eventually try deleting the 'qtaudio_wasapi.dll' in the qDslrDashboard/audio folder

Re: Can't install Qdslrdashboard on win 7 x64

Posted: 04 Jun 2020, 08:31
by bangtoyib
I attach the screenshot of error dialog box when installing.

I deleted the qtaudio_wasapi.dll file, qdslrdashboard can run
but it can't be used to capture images, it only says "capture in progress" (I attached the screenshot).

I use Sony A6000

Re: Can't install Qdslrdashboard on win 7 x64

Posted: 04 Jun 2020, 12:29
by hubaiz
What camera did you use?

Re: Can't install Qdslrdashboard on win 7 x64

Posted: 04 Jun 2020, 14:35
by bangtoyib
I use sony a6000 camera

Re: Can't install Qdslrdashboard on win 7 x64

Posted: 05 Jun 2020, 06:12
by hubaiz
As I understand it hangs during the capture?
Then run the debug exe, make a capture and send me the log file.

Re: Can't install Qdslrdashboard on win 7 x64

Posted: 05 Jun 2020, 09:01
by bangtoyib
It's not hang, when i press the capture button, it only show the "capture in progress" with b/w liveview like the pict I attached for a few second.
after that turn into normal liveview, but it doesnt trigger the camera.

but if I press the shutter in camera, it send the file to computer.

here I attach the log file