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Can't connect Canon EOS R through WiFi with Android 10

Posted: 18 Jul 2021, 17:40
by peresanz
Hi,

I'm trying to establish a wifi connection with my EOS R. I first connect the mobile wifi to the camera through "Canon Connect" and when the connection is established I run qDslrDashboard and try to connect. The camera is found but I get the following message: "Failed to connect with wireless. Try to disable the mobile data and try again". I go to setting on my mobile, disable data and try again but it keeps issuing the same error message.

I've tried also with a Tablet (Android 10 as well) and get exactly the same behavior with the problem added that I cannot disable mobile data on the tablet because this option is not available as it is not connected to any carrier.

Any help would be greatly appreciated

Pere

Re: Can't connect Canon EOS R through WiFi with Android 10

Posted: 22 Jul 2021, 10:58
by hubaiz
Don't use the Canon application as it will prevent qDslrDashboard connection.
- enable the camera wireless
- connect your Android device wireless to the camera wireless
- start qDslrDashboard and press the 'Canon wireless' button

* close the Canon application (be sure it is not running in background)
* be sure that no other device is connecting to the camera wireless

Re: Can't connect Canon EOS R through WiFi with Android 10

Posted: 23 Jul 2021, 17:16
by peresanz
Working now, thank you!!